Nick Zeppetello is an award winning computer service technician with an office in West Dundee, IL. With over 25 years of computer and technology expertise and Fortune 50 corporate experience your company can have a qualified asset.Full Software Support, Laptop Hardware Repairs,Imac & Macbook Service, Custom Desktop Machines, Data Recovery, Website Design & Marketing.
Nick is great!! I found him based on the good reviews and I am glad I went with Zepps! He is professional, honest, knowledgeable and down to earth. I’m happy with my products- it was a smooth process. He looked at my computer, explained my options, and ordered the parts- he kept me updated and I felt like he was helping me to make the best decision for my situation (not a sales guy; a tech guy with a business who brings good value to the work he does). Friendly Reminder, be kind to him if you are… More going to get a repair done! When our computers break it, it may cause us stress, yet Nick will help you. Be thankful you’ll be in good hands!!!
Nick was absolutely fantastic! I built my pc a few years back and he helped extend its life a bit by helping with some software issues and added some extra ram. He’s a pleasant dude who was honest about prices and time to work on my computer. He’s a down to earth guy as well so I can’t recommend him enough.
Before I start - I used to repair computers for work. I was never the best but I know enough to build my own rigs and be dangerous enough to do it mostly well. But, I know my limits and i know when to go to the best so I know anything I need is done perfectly - and the first time.
I brought my laptop in when it would no longer hold a charge - I assumed the battery had gone bad and needed to be replaced (internal only battery) or charging port.
Nick opened it up, gave me the details about the problems… More and his honest opinion on what it would take to fix it. While it was a much bigger deal that I was thinking, he had suggestions ready to go.
He was honest with me, gave me legitimate options to take and was very VERY reasonable with his price because I know how much time and work it took to test all the aspects he did. I know I was taken care of and the problems were all sought and found.
This is why I keep going back. When I am ready to upgrade my next video editing PC, I'm having Nick build it right the first time!
Amazing skill, great personality, fair rates and honest. Can't love Nick more
Zepps (Nick) does fantastic work! I brought my PC to Nick after trying to fix it myself and ended up destroying two of the major components. I had almost given up hope and was ready to trash but stumbled onto Zepps and decided to give it a shot! Nick was able to identify the issues immediately and worked out a plan with me on how we could get my PC fixed. Nick kept communications open, honest, and always informed me of what the next step was and how we would proceed and made sure I had all the information… More I needed before making a decision. Nick is incredibly knowledgeable of his craft and got my PC back to me better than before I had broken it! I highly recommend Zepps and will be using Nicks service for hopefully many years to come.
I've used Nick's computer expertise twice now, and thanks to him my Mac computer is 14 years young and still running smoothly! He's very thorough with a quick turnaround and reasonable prices. He also answers my inexperienced questions with patience! I highly recommend his services.
Great guy, fantastic customer service, very speedy repair and a fair price. My computer was like brand new when I picked it up, we added a new hard drive and battery. Thankfully everything on the laptop was able to be backed up. Don’t hesitate contacting him to do any work you need done.
From the moment I spoke to Nick he put me at ease.His calm demeanor and sense of humor made for a quick friendly connection. He is very knowledgable and explains everything throughly all the while giving you lots of patient guidance. I'll be calling him with all my IT needs. He definitely someone you can trust !
Zepps (Nick) Computer Service extended itself over this past Holiday Season. Nick kept my business running while others chose to call me back after the holiday. It's March and I am finally writing the review obviously I'm not as good at my job as Zepps Computer Services are.
Nick was wonderful to work with, I would give him more stars if I could. He stayed while I explored the new computer and made sure I could open all of my files and I did not lose any important information. He really listened to the needs of my business and myself. My 3D colored renderings are now complete in 5 minutes instead of 20! The speed of the computer is out of this world! He sent me a follow up email to ensure I had everything working properly and offered additional assistance if needed.… More I would highly recommend if you are looking for a computer upgrade or repair. Nick went way above and beyond. I greatly appreciate everything he did for me.
Have you ever been tempted not to leave a review because you're afraid that everyone will discover the GOOD thing you found? Well, that's how I feel about the excellent service I received from Nick. From the start, he was professional and upfront about what to expect and how much it was going to cost. Best of all, he delivered, recovering all the data from a 14-year old external hard drive. Nick is now my computer tech, and there's no reason he shouldn't be yours.
Our one year old laptop had broken it's power chord and the company had ceased production of the chord in question. When we tried to go to their recommend site to order a new one it showed up wrong. Four other attempts with other computer advisers had the same out come. When we went to Zepps he explain why we were having such problems and tracked down the right chord in 24 hours. Since we were so frustrated, we were at the point of just buying a new one even though it was only a year old. Zepps… More saved us a ton of money and made our lives a lot easier, I wish we would have gone there first. Thanks, Zepps.
I had the pleasure of working with Nick because my HP laptop battery wasn't charging my computer anymore. Not only did Nick take the time to explain what had to be done but WHY it had to be done. Nick told me when it would be ready for pick up, and it was!!!! I would recommend Nick/Zepps Computer Services to anyone or any company looking for computer repair or services.
Nick was very helpful in providing multiple options to fix my computer. He was also honest about expectations. Luckily everything seems to have worked out for the best - within two days (over a weekend) he had my 12 year old laptop working like new and for a reasonable price.
I think my days of having a family member, or a friend of a friend, fix my computer are over!
Nick was able to remote into my All in One Desktop. Get it cleaned up and now it works faster then ever. He saved me $100's of dollars because I do not have to buy a new computer. Give Zepps Computer Services a call if you want an honest assessment and repair of your computer.
We contacted Nick to set us up with a new computer system at home. He took the time to listen to our needs and designed the best system that would work for us. He walked us through the entire process from the purchase of the equipment, then setting everything up and testing it all to be sure we understood how to navigate our new system. He provided us with good advice along the way, as well as making sure we felt comfortable with our system. We would highly recommend Nick for his knowledge and… More expertise! Thank you Nick for everything!
Nick has done great work for me again! This time my laptop was not connecting to our home Wi-Fi. He did all the proper software updates and it works! He is very knowledgeable, shares info and responds promptly. I highly recommend!
Nick is professional, very knowledgeable and responsive.
He has resolved all my laptop/home office concerns and issues!
Fair pricing, and served within a couple of days!
Strongly recommend Nick's Zepps Computer Services
Dan Finnegan
Nick, made a site visit and was able to fix my issues and more. He is a great asset for any business that needs quick IT help. Will definitely be calling him again.
I've worked with this company twice within the last year concerning two different issues. Both times I found Nick to be friendly, knowledgeable and efficient in his work. He really knows his stuff and he makes it look easy! He gets back in a timely manner and is a pleasure to work with.
I've personally used Nick's services for more than five years. He's always been extremely responsive, shows up on time to scheduled appointments and provides actual pc solutions that fix issues.
While many pc technicians claim to be knowledge, most just put temporary band-aids on problems that don't last. Not only is Nick extremely knowledgeable, he also works well with older individuals who do not have as much computer proficiency. Throughout the years, he's also been… More very helpful in working with my mother remotely (she lives in another state) to resolve different issues that have come up.
Last week, Nick rebuilt my entire home network, which included resyncing all connections to my Tivos, wireless vacuums, thermostats, printers, alarm system, etc.
You can't go wrong in reaching out to Nick with any computer or networking issues you have.
Nick is an extremely intelligent, very nice, responsive and trustworthy guy. He fixed a broken hinge on my laptop for a very reasonable price. He knows what he is doing and I highly recommend him for your personal computer issues. He is my go-to computer doctor for any hardware and software issues.
As a 20 year IT Project Manager I still find things I just can’t do…. Nick was able to quickly recover my data from a crashed iMac and help get them restored on a Windows 10 device. All with little sweat!He was quick to answer my call and even quicker to say not to waste $$ on rebuilding the machine. His professionalism and honesty saved me a great deal of headache.
My sister was having enormous problems with her computer. I delivered her computer to Nick and he removed all of the malware and other problems she was dealing with. He is now on our list of most trusted people to deal with.He makes himself available for any problems that might arise. My sister has used his services remotely since he fixed the initial problems. Everything is running smoothly.He has also performed preventative services on my sister-in-law's laptop, and all is running smoothly… More on her system.We will turn to Nick with any computer problems we may experience and highly recommend Zepps Computer Services.
This is the best thing I've ever bought. I had this computer built for gaming purposes and it delivered everything I had hoped for and more. It runs all my games perfectly, including some big games like Warzone, GTA5, and Rainbow Six Siege. The design is awesome and I couldn't be happier. Highly recommend! I'm a big gamer and his services are perfect for gamers.
Nick did a great job recovering my data after my hard drive crashed. He’s sympathetic to small business owners such as myself, offering to pick up and drop off my computer because I couldn’t get away from work. He does a marvelous job of explaining exactly what needs to be done and the costs associated with the work! I’m grateful I found Nick and will use him for all of my business computer-related work.
Nick has done a great job for us. He has been there for us when problems arise with our personal computers and devices, whether it was a PC, Dell laptop or Surface device, he seems to know them all. He is responsive, honest, reliable and incredibly knowledgeable. I highly recommend Nick!
Nick is awesome to work with. We have been working with Nick for well over 10 years. He has rebuilt our computers, servers as well as building our ecommerce website. When Covid hit Nick was able to give us remote IT support as well. We highly recommend Nick!
Nick is an amazing person to work with, we have tried other computer services and Zepps computer services has had the bighest return on investment. Nick sends us monthly reports and explains were our money for adwords is being spent. We have made some changes to our spending and it has saved us money. I manage an auto repair shop and we are ranked in the top 3 in most searches and are number one in some of them. Our previous seo company would not help us with our rankings, they would not call us… More regularly. Nick is a great asset to any company seo advertising, everything we spend is in nick is an investment because we make out money back with all the extra business Nick helps us achieve. Best seo, website, advertising, company to have working with you.
I have used Nick a couple of times to transfer data to new computers. This time he really saved me when my computer crashed. He remembered the types of files I had in past and immediately took action to copy those files. He was able to copy those files to a new computer. What could have been a huge loss of data was averted by Nick's skill, expertise and customer service. The new computer was completely set up with all data from my crashed computer and is functioning well. Would highly… More recommend Nick for any computer needs.
Nick has been helping my business Addison Auto Body for over 10 years with everything from desktop repairs, Intuit QuickBooks help, CCC Estimating, and even has fixed alignment machines. We also have had him help with recruiting of employees Now he is handling our internet marketing and our shop is full and he just finished our new website. If you want a IT service that makes you money, give Nick a call. Its like he is paying us.
Nick was able to quickly look over our aging computer system at our office and recommend an upgrade that had changed the way that we work. He is so knowledgeable and comfortable working in the different industry specific programs that we felt nothing by confident in his work. Thank you.
Nick is a true professional who is honest and transparent. I was contemplating on upgrading my 6 yr old XPS but he helped me weigh the pros/cons of my situation. Ultimately I decided not to upgrade and he fully supported my decision as the heavy cost for the questionably beneficial return became evident. He was patient through many of our conversations and I am certain no other servicer would have done as he did. It is obvious that he is not after your money but he is about doing things the right… More way and letting the money/positive feedbacks to naturally follow. If I ever run into problems, he will be the first one to know and I will be referring others to him.
Nick is great to work with. When you leave a message he returns your call promptly. I would recommend him to any one . So glad we found him. He walks you through everything as I am not a computer person.
Zepp's Computer Services is the go-to place for your computer needs! Not only does Nick have awesome tech skills he's easy to talk to, he'll bring the tech jargon down to your level if needed.I don't give a lot of 5 star reviews but Zepp's gets 5 stars. Thanks for the help Nick. Mike N.
Nick is the best! Whenever I'm having a tech issue, he's the only guy I trust to get me back up and running. You won't be disappointed with the great service & results you'll get.
I was looking for a local business to help me assess upgrades to my computer, which, after five years, was slugglish. I'm glad I found Zepps Computer Service in my neighborhood. Expect extremely quick response times; honest recommendations, fast turn-arounds, fair prices and stellar customer service from this business.
Zepps Computer Services - By Appointment
Nick is great!! I found him based on the good reviews and I am glad I went with Zepps! He is professional, honest, knowledgeable and down to earth. I’m happy with my products- it was a smooth process. He looked at my computer, explained my options, and ordered the parts- he kept me updated and I felt like he was helping me to make the best decision for my situation (not a sales guy; a tech guy with a business who brings good value to the work he does). Friendly Reminder, be kind to him if you are … More going to get a repair done! When our computers break it, it may cause us stress, yet Nick will help you. Be thankful you’ll be in good hands!!!
